Privacy Policy
How MiniMist BD collects, safeguards, and processes your personal information when you browse and shop on minimistbd.com.
At MiniMist BD (minimistbd.com), your privacy is handled with the same precision, clarity, and integrity that define our fragrance decanting standards. This Privacy Policy explains how your personal data is collected, used, and protected when you visit our storefront, communicate with our team, or place an order in Bangladesh.
1. Information We Collect
To fulfill your fragrance orders accurately and provide responsive customer care, we collect only the information necessary for smooth e-commerce operations:
- Identity & Order Fulfillment Details: Your full name, delivery address (street, area, district, and postal code), email address, and mobile phone number voluntarily provided during checkout, account registration, or customer support inquiries.
- Device & Storefront Analytics: Non-sensitive technical metadata such as IP address, browser type, device category, and cart session cookies collected automatically by Shopify to keep your shopping cart active and optimize page loading speed.
2. How We Use Your Information
Your personal information is used strictly for legitimate store operations and customer service:
- Order Processing & Courier Dispatch: Preparing your order invoice, verifying advance shipping payments, booking doorstep delivery with our courier partners, and sending real-time SMS/email tracking updates.
- Customer Concierge & Authenticity Support: Responding to your fragrance queries, scent recommendations, and exchange requests via WhatsApp, phone, or email.
- Opt-In Fragrance Drops & Newsletter Updates: Only if you explicitly subscribe to the MiniMist Club newsletter, we may send occasional updates on rare niche releases, restocks, or seasonal offers. You can unsubscribe at any time with a single click.
3. Data Security, Payment Gateways & Third-Party Sharing
We never sell, rent, or trade your personal information to third-party marketers. Your data interacts only with trusted operational partners required to complete your order:
Shopify Encrypted Hosting
Our store is hosted on Shopify Inc., which protects your personal data behind enterprise-grade SSL/TLS encryption and PCI-DSS compliant cloud servers.
bKash, Nagad & COD
Mobile financial transactions are processed through authorized payment channels (bKash and Nagad). MiniMist BD has no access to, views, or stores your wallet PIN or passwords.
Authorized Logistics Only
Your name, delivery address, and phone number are shared strictly with our delivery partners (Pathao, Steadfast, RedX, Paperfly) solely to deliver your parcel.
4. Cookies & Browser Preferences
Our website uses essential first-party cookies to remember the items in your cart, save your currency/language preferences, and measure aggregate store performance. You can configure your browser to block or clear cookies at any time, though disabling essential cookies may prevent checkout cart persistence.
5. Data Retention & Protection of Minors
- Data Retention Period: We retain order records only as long as necessary to provide customer support, maintain order history, and comply with standard accounting and tax regulations in Bangladesh.
- Age of Majority (18+ Years): Our commercial services are intended for individuals aged 18 years or older (under the Majority Act, 1875). We do not knowingly collect personal data from minors without parental or guardian supervision.
6. Your Data Rights & Contact Information
You have the right to request access to your personal data profile, update inaccurate contact details, or request the deletion of your customer account record at any time. To exercise these rights, please contact our data support desk at minimistbd@gmail.com.