Contact MiniMist BD
Have a question about fragrance notes, decant sizes, authenticity verification, or order tracking? Our fragrance specialists are here to help daily from 9:00 AM to 9:00 PM.
Whether you need a personalized scent recommendation for Bangladesh's summer humidity, help choosing between a 3ml, 5ml, 9ml, or 15ml decant, or quick assistance with an existing order, you can reach the MiniMist BD team directly through WhatsApp, phone, email, or our official social channels below.
Direct Contact Channels
WhatsApp & Messenger Concierge
Chat directly with our fragrance team for instant scent advice, order updates, and COD assistance:
Chat on WhatsApp Business | Facebook Page
Available Daily: 9:00 AM to 9:00 PM
Customer Support Email
Send us your order inquiries, fragrance questions, or feedback anytime:
minimistbd@gmail.com
Support Hours: 9:00 AM to 9:00 PM (Sat to Fri)
Email & Community
Email: minimistbd@gmail.com
Facebook: facebook.com/MiniMistBD
Instagram: instagram.com/MiniMistBD
TikTok: @MiniMistBD
Quick Help & Store Policies
- Delivery Timelines & COD Rules: Inside Dhaka delivers in 2 to 4 business days (৳80 BDT); Outside Dhaka delivers across all 64 districts in 3 to 7 business days (৳110 BDT). Read our full Shipping & Delivery Policy.
- Damaged or Wrong Item Claims: Submit your Order ID and continuous uncut unboxing video within 5 business days via WhatsApp. Read our Returns, Refunds & Exchange Policy.
- Decant Spray Counts & Concentrations: Curious how many sprays are in a 3ml (~45 sprays), 5ml (~75 sprays), 9ml (~135 sprays), or 15ml (~225 sprays) atomizer? Visit our Frequently Asked Questions (FAQ).